Customer Service




Shipping & Handling Information

All orders are shipped via United States Postal Service (USPS) and costs are determined by package weight. You may select from available USPS shipping methods and view shipping costs before entering your credit card information at checkout. Most orders are fulfilled and shipped within 3-5 business days. If you would like your order expedited, please email noveltytrophies@gmail.com.

We currently ship to the following countries and territories: United States, Canada, Great Britain, American Samoa, Fdr. States of Micronesia, Guam, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico & U.S. Virgin Islands

Please Note: International orders may be subject to customs charges by the receiving country. Though rare, these random charges by your country's postal service are beyond our control and refunds are not available.

Payment Methods

We accept Visa, MasterCard, Discover, American Express and Paypal.
Major Credit Cards Accepted

Security

NoveltyTrophies.com customers may buy with confidence, knowing the information they enter on any secured page is protected with the highest levels of security the industry offers.

Engraving

Engraving for your order may be submitted by one of three methods:

  • Place desired items in your cart one at a time and fill out the engraving information as each item is placed in the cart.
  • Email details of engraving for your order, making sure to include your order number, to noveltytrophies@gmail.com. Please specify which engraving goes on which type of trophy if you have ordered trophies from multiple categories or your order includes male and female figures.
  • Use our Online Engraving form to submit engraving information for your order.

Team/Quantity Orders

For over three decades, Dave's Sporting Goods & Trophies – also doing business as NoveltyTrophies.com – has been supplying teams and leagues with trophies and awards. Order sizes range from as small as one dozen to as large as 1,000 awards. Should you need a large quantity of trophies or awards, please Contact Us and we will be happy to discuss your needs.

Return Policy

Your satisfaction is paramount to us. Should your order arrive damaged or incorrect due to an error on our part, you may return your item(s) and we will replace them at no additional cost to you. If the error was on your part – such as incorrect spelling for engraving – we will replace the incorrect piece(s) for a small fee. For refund consideration of damaged shipments, your complete order, including packaging must be returned.

Due to the personalized nature of trophies and awards, only items received late or incorrect are eligible for refund consideration. Please Contact Us with your order number should you have any problems with your order.

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